Payment Options

RockLove.com accepts flexible payments solutions with: Shop Pay and Affirm.

Shop Pay - Wear Now, Pay Later

Shop Pay offers customers the option to pay in full at checkout, or to split their purchase into 4 equal, interest-free installment payments for orders between 50 USD and 3,000 USD. There are no additional charges, interest rates, or late fees passed on to customers.

To use Shop Pay Installments:

  1. Add items to their cart.
  2. Check out using Shop Pay.
  3. Select Shop Pay Installments and chooses to pay for your order in 4 installments.

After you select Shop Pay Installments, you will review your purchase and will be presented with one of the following options:

  • Make your first payment at checkout
  • Make your first payment 2 weeks after the purchase was made

The 3 remaining payments are automatically charged to the customer's debit or credit card every 2 weeks. You will receive a email reminder from Shop Pay directly before each payment is charged.

If you have questions about using Shop Pay, then visit the Shop Pay Help Center. If you need help with paying by installments with Shop Pay, then visit the Shop Pay Installments Help Center.

 

If purchased with Affirm prior to November 1, 2021:

Affirm

Affirm is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal installments, made every 2 weeks, without any interest.

Just shop RockLove.com and checkout as usual.

At checkout, choose Affirm as your payment method. You will be directed to the Affirm website to register and provide payment details (Visa or Mastercard). If you've used Affirm before, just log into your Affirm account and review your payment schedule. Then complete your order - it's that easy!

Please note, all items in your shopping cart must be eligible for Affirm. There are no limits on how many purchases you can have at one time. Affirm is not available on purchases of e-Gift cards and may be unavailable on additional products.

Once your order is finalized, you'll get a loan confirmation from Affirm with your final payment schedule. Once your order has been shipped, RockLove will send tracking information. If neither step occurs, please review Affirm's Order Issues page. If your order wasn’t processed, you will get the down payment back directly from Affirm. It will show up in your bank account within 10 days.

Once payment is confirmed, Affirm orders are delivered within our standard shipping time frames like any other order from RockLove.

Affirm is only is available in the U.S. and all U.S. territories, with a US debit card or checking account, or credit card for the down payment and installments, and a US mobile phone number. Customers with international billing addresses and/or phone numbers will not be able to set up an account with Affirm.

Buy Now, Pay Later

Customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method.

There are no late fees. Even so, partial payments or late payments may hurt your credit score or your chances of getting another loan with Affirm in future.

You can turn on and off AutoPay by logging in to your Affirm account. Just select the purchase you'd like to enable AutoPay for, and click AutoPay.

For more information, visit the Affirm Payment Purchase Agreement.

Affirm's Customer Service page, visit https://helpcenter.affirm.com/s/

Contact Page: https://helpcenter.affirm.com/s/contact-us

How do I return or exchange an item purchased using Affirm?

Affirm returns follow our standard return process. Please note, refunds for Affirm will first be refunded from RockLove to Affirm, and then to you. We cannot provide an exchange or cash refund. If you have more questions, please visit helpcenter.affirm.com/.

Find out more about Affirm

For more information, visit Affirm's Help Center. If you have a question about your Affirm account, please submit a question here.