Customer Service

RockLove is an independent brand operated by artist and designer, Allison Cimino, and run by a small but mighty team. Please be respectful with your messages! It means the world that you are happy with your order and we will answer questions and solve any problems with utmost priority!

Please allow 1-2 business days for our team to reply to each email, as we expect an influx of inquiries due to the holiday and Cyber Monday sale. 

To help answer some of your Frequently Asked Questions, check out the following pages regarding policies and product care:

• Shipping Policy
• Returns & Refunds Policy
• Jewelry Care
• Privacy Policy
• Terms of Use
• CCPA

If these policy and care pages did not answer your questions, please fill out our help request form: