Excellent quality and super speedy delivery
Exactly as advertised! Very good quality. Will be buying from this company again.
Difficult to spin
I do not think this should be referenced as a spinner ring, as the inlay ring piece intended to spin is nearly impossible to spin and awkward to get to. The ring design itself is nice with maybe leaves you wanting some more detail on the spinner piece. I would argue it is not worth the higher costs on these pieces. Spinner rings can often be used for managing anxiety, I would not recommend for that purpose due to the limited functionality.
Hi Jenn! As a long-time customer of RockLove, we'd love to make this right for you! Keep an eye out for a message from RockLove Customer Service and we'll get you square away faster than a Quick Attack! ⚡
Does Not Spin, Customer Service Poor
I received the ring shortly after launch and the ring does not spin. You have to apply a lot of pressure with two fingers to get the ring to spin. When I contacted customer service, they were very slow to respond and only suggested using mineral oil to get the ring to spin. Still waiting to see if they will even let me exchange the ring since the return window is so small, 15 days!
Hi Rhonda, We apologize for being slow to respond, our replies have been same day, and since you reached out within the 15 day window, you do not need a complete resolution by that time - we've got you! Just received your videos of the wonky spinning function, those were super helpful! Our team has reviewed with Customer Service and Carla will be reaching out. A replacement will be on the way, along with a pre-paid label so we can reclaim the original ring for closer review. So sorry about that, we will get you sorted right away! ⚡